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ComplaintsforYorktown Watch and Jewelry Repair
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
05/18/2001 I went into this store looking for jewelry and looking for a band. He told me there was ********* crystals in the band later to find out its just cubic zircons but not from *********. The place he purchased from was blackjackjewelry. The band I bought is worth ***** from that company. Im upset because I was straight lied to about the crystal ************* Bad business. I also went back to the shop and showed him the picture he didnt deny that he bought it cheaper but also said it was custom which is also not true.Business response
06/08/2024
HI
The item was replaced with ***** men's watch for customer consideration. so no to refund or feature action needed. if you have any questions, please contact me at ************.
Thank you
Pawan Rajput
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.