Business ProfileforSahara Home Care

I was getting Homecare service from Sahara Homecare **** Location in my manager Care is Blue course ************** health plan and they were not sending the right workers and they were protecting the workers. My case supervisor and manager of Skokie location, very unprofessional and not picking client calls or returning client messages and instead they were providing complaining against client to manage care and they were giving access part punch and punch out timing for working Our third client and not bother to check how they are managing their hours and not following protocol from State and not providing time set to that client to check out their monthly hours were added by case supervisor and HCA worker Tell you ask them because client as a employer has to sign the timesheet every months, date on father to check how the timing was added, and there were editing manually and adjust him. Monthly hours doesnt matter. Client has worked that many hours or not. They are also not checking if the client is getting service as plan of care from managed care provide To do them. They are very arrogant and abusive and threatening client to hold their services if they complain to the caseworker or call them frequently and they did that to me today they have put my services on hold Without any reason. manage care supervisor and Sahara Homecare supervisor they are getting kicked back from them to refer client to their agency and lots of client. They dont even go to client so and take your money from the client without working or providing any kind of service to clients despite knowing that they are not taking any action against the clients or HCA worker care about is making money from the state By providing multiple fraudulent activities What monthly or biweekly time sheets, Because of language barrier SCA worker is not inform or have enough knowledge so they just signed the time sheet, Otherwise, they can lose their jobs and not provide them any other clients to work with.