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ComplaintsforCross Town Home Remodeling, Inc.
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Complaint Details
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Initial Complaint
05/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was overcharged by the business for contract work on my new home. He did not give me a final itemized invoice listing materials and labor. The defendant penciled down some numbers for the final payment with no breakdown. The initial estimate on 1/20/22 was $4900. Then quoted $9,000 verbally. I paid $13,780 total. I discovered work that was agreed to was not completed. And some of the work was not done properly, that I addressed and refused to do correctly. And I have to hire a new contractor to fix it. I am very unsatisfied with the business's workmanship. Installation of medicine cabinet, sink faucet draining pipes, that should have been done when the bathtub pipes were replaced. This made my plumbing inoperable and I had to pay an additional plumber to fix. Windows were not fixed that were agreed upon. Door was not hung the right way. I had to seal the bathtub myself from a scratch the Defendant made. Left drywall in my garage, no effort to retrieve it. Did not install cabinet. I am requesting $5000 to finish the uncompleted work and for being overcharged. I filled out and sent forms to the **** County ******************* for a Small Claims Complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.