ComplaintsforSwoop Business Solutions
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Complaint Details
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Initial Complaint
12/15/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Jan. of 2021 we signed up with Swoop. They said we needed ********* system. They then realized it did not meet all of our needs upon the upload and switched us to the clover mini system. We have been charged monthly since Jan 2021 for both leases, one for poynt and one for clover. I have called over 20 times and left messages or spoke to someone and they all "escalated" it to the top level even saying they were taking it to the president. This is not resolved and as far as I can tell they have no desire to resolve it. This company is horrible and should not be allowed to be in operation.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.