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ComplaintsforTint World (KURTH AND SONS LLC)
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Complaint Details
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Initial Complaint
06/19/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Tint world gives you "quotes" for prices and they don't actually post or advertise their set rates anywhere. I specifically called and asked for a quote for 4 windows, the rear and windshield. I was briefly quoted at $325 for regular tints and $399 for ceramic tints and they mentioned that they could get me in that morning. I came into the shop and ASKED AGAIN to confirm the price because I thought I had to pay prior, and they confirmed and told me that I pay after. So then the workers got confused because they couldn't do my front windshield the same day because the guy who does them is not there so I had to schedule another appointment to get it done. We set up one before I left and today was the day, I dropped off thinking I was paid in full on the balance and she tells me I owe "$222.91" which the work was included to me in the original quote and never once was a $600 price spoken about ONCE until I went to pick up. They have my keys and had them in the back until I paid. I tried to debate the price and she was confident that she quoted me this price which was NEVER spoken about. $400 for tints alone is robbery but I agreed because of the of time and how quick they could get me in.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.