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ComplaintsforBeef-a-roo
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/05/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Originally ordered a ham and swiss meal with large Fry's and a wild west burger meal with large Fry's. Ended up receiving a sloppy burger with green olives and a ham sandwich with melted orange cheese. called ***** stated they write name down in book and provide refund. Walked into store from 10 miles away on foot. Went inside store was polite repeated information about refund information. Stated "they can't get in there" meaning the register and refused me a refund, claimed it's not they're responsibility! That the main office who now has ignored me for two weeks, is solely responsible for EVERY BEEFAROO STORE'S REFUND.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.