ComplaintsforRizzo's Roofing and Solar, Inc.
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Complaint Details
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Initial Complaint
08/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I had the owner, *********************, take off 2 layers of roof and old skylight and put on a new roof and new skylight and replace existing roof vents with ridge vents. I also had all the old gutters and downspouts taken off and new ones put on after he took off the old vinyl siding and facia and soffits and install new vinyl siding and facia and soffits. ***** gave me an estimate and told me he would work with my insurance company so I wouldn't pay hardly anything over the cost for this job after the hail damage that had happened. Just recently I noticed a piece of siding had dropped down on one side under the front picture window, so I called ***** but got his answering service, so I left a message and waited a few days and never got a call back since then I have left 2 more messages in the last 2 weeks and still no call back. All I want is for one of his crew to come out and hook it back up and secure it right so it will not fall again. I paid him in full March 16, 2022, and he wanted more money for inflation costs which I did pay an extra $2500.00.Business response
02/21/2023
Complaint 178014678
Response - All architectural complaints regarding the siding that were listed have been addressed and corrected with owners approval.
Thank You,
*********************
Customer response
02/21/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************
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Contact Information
1028 E Riverside Blvd
Suite 105
Loves Park, IL 61111
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.