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Find a Location

Ricco's Repair Service has 1 locations, listed below.

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    Business ProfileforRicco's Repair Service

    Small Engine Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ricco's Repair Service is a small engine repair machine shop servicing small machinery.

    Products & Services

    Welding, Hydraulic Pressing, Engine Rebuilding, Maintenance, Compression Testing, Snow Blower Auger Modification, Snowmobile & Snowplow Repair, Generator Repair, Pressure Washer Repair, Machine Restoration, Security Cameras Installation, Lawn Equipment Maintenance, Engine Maintenance, Snow Removal

    Business Details

    Location of This Business
    3149 Glenwood Dyer Rd Ste L, Lynwood, IL 60411-9746
    BBB File Opened:
    7/5/2018
    Years in Business:
    8
    Business Started:
    1/26/2016
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Ricco Bertoletti, Owner
    • Ms. Jennifer Wright, Office Manager
    Contact Information

    Principal

    • Mr. Ricco Bertoletti, Owner
    • Ms. Jennifer Wright, Office Manager

    Customer Contact

    • Mr. Ricco Bertoletti, Owner
    • Ms. Jennifer Wright, Office Manager
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I put my mower and snowblower in for maintenance service back in November of 2021. This business has not returned my items to me. They continually say the parts are on back order.they do not communicate service issues and have held my snowblower and lawnmower hostage for six months and have not repaired them. When I contacted the business I was told that the part needed to complete the repair on my snowblower was still on back order. **** wanted over $200 for repairs that he did not perform on my snowblower or mower. To wind this transaction downI asked for my items to be returned to me on Monday 4/11. **** agreed that my items would be returned to me on 4/11. When the driver showed upthe mower was damaged because his driver did not chock this wheels of the other equipment in the trailer. I refused delivery of this item and sent it back to the shop. On Wednesday I called for a status update (because they wont call you) and they said the axle was bent and parts needed to be orderedI asked for a call back with a delivery date. Thursday came and went and no call backso I called them again and left a voicemailit is now Friday and no call back. The amount of time that they have had my mower borders on conversion and to have it for six months without even repairing it it unacceptable. I want my mower back and want my money backthis company has not repaired any of the two pieces of equipment that they were contracted for and damaged my equipment when they were delivering it back to menow they wont return my calls.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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