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Find a Location

Watermark Hyundai of Marion has 1 locations, listed below.

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    Business ProfileforWatermark Hyundai of Marion

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    New and used car dealer, full-service repair center, body shop. 

    Products & Services

    Cars, Trucks, SUV, Sport Cars, Car Parts

    Business Details

    Location of This Business
    1910 W Coolidge Ave, Marion, IL 62959-1088
    BBB File Opened:
    3/1/1974
    Years in Business:
    50
    Business Started:
    1/1/1974
    Business Started Locally:
    1/1/1974
    Alternate Business Name
    • Watermark Ford Lincoln of Marion
    • Marion Ford Inc
    • Marion Ford Hyundai
    Business Management
    • Brad Poole, President/Manager
    • Mr. Michael Absher, Owner
    Contact Information

    Principal

    • Mr. Michael Absher, Owner

    Customer Contact

    • Brad Poole, President/Manager
    Additional Contact Information

    Fax Numbers

    • (618) 993-6890
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    They put a refurbished engine in my truck last July, November 14th 2023 the engine failed. As of this date I dont have the truck and I dont think are in any hurry to resolve the problem.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ron T

    1 star

    09/18/2022

    I asked for a repair and was quoted a price range of 2 to 4 times the range given by *************** **** and others who have had the same repair at other **** dealers.

    Watermark Hyundai of Marion Response

    09/19/2022

    We apologize for any misunderstand that *** have occurred during your visit and subsequent pricing. The particular repair pricing you requested has unintended issues that *** arise during the repairs. We try to give pricing that would be a worst case scenario so the customer is completely aware of the potential costs. Most general pricing for this repair will not include the potential surprises that *** arise. Once again, sorry for any misunderstanding or confusion in this matter.

    Customer Response

    09/19/2022

    Your best case price is double that of the ***** Blue Book price!

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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