Business ProfileforHeartland Women's Healthcare

I went through Heartland Womens *********** for my first pregnancy with our daughter. I believe my first appointment was on 9/2/2021. I was told it was global billing, so I would receive a final bill at the end of my pregnancy and after I delivered our daughter. I had a healthy pregnancy so went for the standard appointments all throughout the 40 weeks. I delivered her at ***************** East on 4/7/2022. I received my bill about a month later. I reached out to the office for financial assistance forms. I filled them out, supplied the necessary documents and mailed those off within weeks. I did this with each and every bill I received after leaving the hospital, which was roughly 5 doctors offices in total. Each office reviewed my forms and gave me my updated bills within roughly a 45 day period. I settled all of those bills by the updated due dates. However, the second largest bill that I received was with Heartland. I called to follow up, never received a return call. I sent emails, never received answers. The only updates I would get would be reminders on my total bill, which was unchanged after submitting the financial assistance forms. Now almost TWO years after having our daughter and me giving up on working with them since I nobody cared to return my calls or emails with answers, I receive a statement from a collections agency that my bill has been turned over. Not a modified bill with any financial assistance applied, the ENTIRE amount. They have ignored my efforts to resolve my balance and I want resolution. If they are unwilling to acknowledge my attempts and work with me, than clearly a 3rd party needs to step in and hopefully help me so I can resolve this final bill. I am now pregnant again and am ready to have the finances from delivering our daughter behind us before we take on more bills with this second pregnancy. I am tried and ready to put this behind me. Please just help me get final answers from their billing department!!