Business ProfileforSuper 8 by Wyndham Mchenry/Fox Lake Area

I expected a clean 3 bed room with a working toilet for one night on June 1, 2024. I received a room that was not clean. As we were in a hurry, we only noticed the mini fridge had a frozen ********* can in it that exploded. No big deal. When we got back to the room, we requested 4 extra pillows. We received 1 blood stained pillow and 1 that had deep blackness inside the pillow that you should see was so stained from the outside. We returned those. While I was waiting, it took them awhile to find 2 "clean pillows". They spoke a different language. The girl handed the male the blood stained pillow and he said in English I'll just wash it again. And he put it back in the laundry bin. It was late and I had kids. I just wanted sleep. Then we notice a red truck with a cargo trailer with two men in there. They were drinking and peeing in the parking lot right outside our window. A lady with a bunch of kids was staying there. She reeked like Marijuana. Next thing once I got my kids settled. They brushed their teeth and my sister went to us the restroom. Her only pee'd. The toilet was plugged. She used a normal amount of toilet paper. I went to the front desk and asked for help. It took her a good 10 minutes trying to find the plunger. As it was past my kids bedtime, I offered to help her look. I found it immediately. She then handed me the plunger and told me to go fix it. I was extremely thrown off guard I paid for a room with a working toilet and I'm expected to fix it. I couldn't get it to unplug. Went back to the front desk. He walked back to my room and didn't know how to use the plunger. He called someone, they said give me a different room. There were no 3 bed rooms available. They gave me a key to a different room wayyy down the hall. The next morning I watched the marijuana woman climb outside her window and left with some guy. The guys in the red truck were passed out still there. I've tried contacting the manager over 20 times and no one else can help me.