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Find a Location

Bedrock Exterior Contractors Inc has 1 locations, listed below.

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    Business ProfileforBedrock Exterior Contractors Inc

    Roofing Contractors

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Roofing, Siding, Gutters, Windows, Doors

    Business Details

    Location of This Business
    Minooka, IL 60447-4514
    BBB File Opened:
    6/7/2016
    Years in Business:
    11
    Business Started:
    3/14/2013
    Business Incorporated:
    3/14/2013
    Type of Entity:
    Corporation
    Number of Employees:
    5
    Business Management
    • Mr. Jordan Brod, President
    • Mr. Donald Brod, Owner
    Contact Information

    Principal

    • Mr. Donald Brod, Owner

    Customer Contact

    • Mr. Jordan Brod, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    very poor workmanship. have attempted to get a lien waiver repeatedly, in order to have funds released from my mortgage company in order to finally pay out our balance. We've contacted the company on numerous occasions to get the lien waiver, and Bedrock (Jordan ***** keeps telling us that it will be sent out. This has been going on since Aug. 24th 2020. Our contract was originally signed on that date. After all the issues, we finally decided to have someone else complete the job. However, because this is an insurance claim, our mortgage company requires us to get a lien waver to release the remaining funds. We have contacted them 14 times regarding a lien waver. These dates are: Sept 1st 2021, Sept 10th 2021, Sept 16 2021, Sept. 24 2021, Oct 6 2021, Oct 9th 2021, Oct 20th 2021, Oct. 25 2021, Nov 4th 2021, Nov. 10th 2021, Nov. 17th 2021, Nov. 27 2021, Dec. 26 2021, Jan 3rd 2022, and today Jan 7th 2022. We have been repeatedly told that its going to be sent out.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Holly

    1 star

    11/06/2021

    I originally contacted ***** from Bedrock Exterior Contractors on June 29th to inspect our roof which was storm damaged and severely leaking. We were quoted a price and he required a certain amount to begin the job. The check was cashed for several thousand and we never heard from him. I contacted *** and ********************* who were uninformed about the situation. They told us they would look into it and follow up. After over a week we had not heard from either of them. I called and finally was able to get ahold of someone but we continued to get the run around since September we follow up weekly and are told we are on the list for the following week. It is now November and our roof has yet to be fixed. We continue to get the run around or are just completely ignored. At this point I am beyond frustrated with the poor communication and am worried we are not going to get our money back in which I requested but was ignored. I was recently told materials are set to arrive by Friday 11/5 ( they did not come) or by Monday 11/8 I will update this review if anything is done.

    Local BBB

    BBB of Chicago & Northern Illinois

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