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          Rustic Vintage Fair Inc. has 1 locations, listed below.

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            Business ProfileforRustic Vintage Fair Inc.

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            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            Location of This Business
            Mokena, IL 60448-8789
            BBB File Opened:
            10/21/2022
            Years in Business:
            3
            Business Started:
            4/21/2021
            Business Incorporated:
            10/22/2021
            Type of Entity:
            Corporation
            Business Management
            • Ms. Regina Garofalo, Principal
            Contact Information

            Principal

            • Ms. Regina Garofalo, Principal

            Customer Contact

            • Ms. Regina Garofalo, Principal
            Additional Contact Information

            Website Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/26/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On 8-6-22 I participated in a market that was hosted by ************************* and her business, Rustic Vintage Fair. It was promoted as 120+ and 150+ vendors, which ended up being 38 vendors total. We would not have done this if we knew there would be 38 vendors attending, which should have been disclosed and updated on her page as the event date neared, to prospective attendees and to vendors. As I stated in my original message to ****, she noted covid cancellations but there is no way she had over 100 vendor cancellations. If she did, this show should have been rescheduled and/or cancelled. Not even going as far as charging a $4 entry fee and promoting ample parking, which was not the case at all due to another event across the parkway.**** charged $145 for each vendor under false pretenses, simple as that. This is the absolute highest amount we have ever paid for a show (we have done plenty) and for it to be for less than 40 vendors and making $17 the entire day (which has never happened), we simply wanted our money back and to forget this happened. **** refused, stating the contract noted no refunds, yet then she offered to give me transfer to another date (which was also noted as not an option in her contract).This was embarrassing for us as professional business owners and reflects poorly on everyone vendors in attendance, organizers, and to customers. MANY vendors wanted their money back, many vendors left beyond early due to the lack of attendance by vendors and customers plus the blistering heat. We made a reasonable request and expected decency and professionalism to no avail. This was our first (and last) show with ***** business and we simply want our money back due to the outlandish and intentional false advertising.

            Customer Reviews

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