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          Additional Information

          Not BBB accredited

          My Supplement Store

          View full profile

          This is a multi-location business.

          Find a Location

          My Supplement Store has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • My Supplement Store

              10116 191st St Mokena, IL 60448-9381

            • My Supplement Store

              181 W Crossroads Pkwy Ste G Bolingbrook, IL 60440-3692

            Location of This Business
            10116 191st St, Mokena, IL 60448-9381
            BBB File Opened:
            3/9/2011
            Years in Business:
            23
            Business Started:
            2/1/2001
            Business Started Locally:
            2/1/2001
            Type of Entity:
            Partnership
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 8:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            9:00 AM - 6:00 PM
            Business Management
            • Mr. Ben Ziccarelli, CEO
            Contact Information

            Customer Contact

            • Mr. Ben Ziccarelli, CEO
            Additional Contact Information

            Fax Numbers

            • (708) 478-8339
              Primary Fax

            Phone Numbers

            Serving Area
            • AK
            • AL
            • AR
            • AS
            • AZ
            • CA
            • CO
            • CT
            • DC
            • DE
            • FL
            • GA
            • GU
            • HI
            • IA
            • ID
            • IL
            • IN
            • KS
            • KY
            • LA
            • MA
            • MD
            • ME
            • MI
            • MN
            • MO
            • MS
            • MT
            • NC
            • ND
            • NE
            • NH
            • NJ
            • NM
            • NV
            • NY
            • OH
            • OK
            • OR
            • PA
            • PR
            • RI
            • SC
            • SD
            • TN
            • TX
            • UT
            • VA
            • VI
            • VT
            • WA
            • WI
            • WV
            • WY
            Service Type
            Products and Services
            Foods & Snacks, Herbs, Minerals, Personal Care Products, Supplements, Teas, Vitamins
            Payment Methods
            • All major credit cards.
            Refund and Exchange Policy

            • Call 1.877.505.1777 or email us at [email protected] and ask for a return processing authorization number. Best to call us as responding to emails can take 1-2 business days. Please note we are closed on Saturday and Sunday. This number must appear on your return label. Return postage is the responsibility of the customer, unless the problem is our fault which will be determined at the time you obtain your RPA number.

              If you have already opened or partially used a product that you received from us, we can give you an in store credit depending upon the policy of the manufacturer. If the product is a prohormone, test booster or andro product, we cannot accept any return if opened. You will be responsible for all shipping charges (original and return). We will not refund your credit card for opened products. Orders more than 30 days old cannot be returned. We will not accept returns or exchanges on the items that you have received from a previous return of an opened item. 

              Refunds

              Please note that once we put a refund through on average it takes between 7 and 10 business days for it to show up in your account.

              Damaged Products must be received by us before any refunds. Contact My Supplement Store through our free Live Chat function or email us at [email protected] as soon as possible. We will need proof of the damage which can be given with a detailed photo of damaged item (if open or cracked, we need to see the bottle open), the invoice, and the packaging you received this in.  For damaged products, we may issue a store credit for you with proper proof. We do this because of fraud.
              Shipping Charges will not be refunded, except in the case of damaged products.
              All problems with orders must be reported within 72 hours upon receiving them.
              All sales for items purchased that are Discontinued/Clearance/Short Dated items are final. 
              If your purchase came with a free item, the free item must be returned as well or you will be charged the product price for the free item.


            Social Media

            Contact Information

            10116 191st St

            Mokena, IL 60448-9381

            Visit Website
            (708) 326-4819

            Business hours

            9:00 AM - 8:00 PM
            Business Hours
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM

            Accreditation

            This business is not BBB Accredited

            Years in Business: 23

            BBB Rating

            C+

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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