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          Mr. B's Carpet, Floor Cleaning and More has 1 locations, listed below.

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            Business ProfileMr. B's Carpet, Floor Cleaning and More

            Carpet Cleaning

            Contact Information

            .

            Moline, IL 61265

            Visit Website
            (309) 502-0210

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            ., Moline, IL 61265
            BBB File Opened:
            7/21/2020
            Years in Business:
            9
            Business Started:
            7/1/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Penny Nelson, Marketing Director
            • Brian DeKezel, Owner
            Contact Information

            Principal

            • Brian DeKezel, Owner

            Customer Contact

            • Brian DeKezel, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Dirty carpet? What to know before you hire a carpet cleaning service

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/22/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I hired this business to do carpet cleaning throughout my house. They performed a good job however their hose left burn marks in my front yard. I contacted him about it and he told me it was only partial and it could be fine in a few weeks. The grass ended up burning mostly all out in the lines it was in and is still visible weeks later. I contacted the owner and he proceeded to raise his voice and tell me its just grass and told me I dont understand how grass grows and became more vocal as the conversation went on. He said just take me to court then even though nothing was mentioned of the sort. I am frustrated about the damage but even more upset with his conduct in how he carried himself.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Fran G

            03/21/2023

            Great customer service. A worker was hurt so he called an rescheduled. Apologized several times and grateful for the change did a great job on my couch. Some unforeseen problems with it and went above and beyond. Reasonably priced too! Will recommend to friends!
            Read 1 More Customer Review

            Local BBB

            BBB serving Greater Iowa, Quad Cities, and Siouxland Region

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