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Find a Location

Matt’s Lawncare & Landscape has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMatt’s Lawncare & Landscape

    Commercial Snow Removal Service

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Lawn maintenance including mowing, edging, weeding, lawn treatments, trimming, etc.

    Landscape including brick, concrete, retaining walls, patios, fire pits, and more.

    Snow removal including salting and plowing of areas.

    Business Details

    Location of This Business
    230 Vine St, Moro, IL 62067-1702
    BBB File Opened:
    10/28/2019
    Years in Business:
    7
    Business Started:
    7/30/2017
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Matt’s Lawn Care & Landscape
    Hours of Operation

    Primary

    M:
    7:00 AM - 8:30 PM
    T:
    7:00 AM - 8:30 PM
    W:
    7:00 AM - 8:30 PM
    Th:
    7:00 AM - 8:30 PM
    F:
    7:00 AM - 8:30 PM
    Sa:
    7:00 AM - 8:30 PM
    Su:
    7:00 AM - 8:30 PM
    Business Management
    • Mr. Matthew J Gallup, Owner
    Contact Information

    Principal

    • Mr. Matthew J Gallup, Owner

    Customer Contact

    • Mr. Matthew J Gallup, Owner

    Industry Tip

    BBB Tip: Hiring a snow plow contractor

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    **** ****** with ****'s Lawn Care and Landscape is repeatedly a no call/no show when he says he will. We hired him in June of 2022. In July of 2022 he told us we were up next but didn't show up until August of 2022 and only did a few hours of work. Then it was a fight to get him to come back. He had excuse after excuse. We put money down. In October of 2022 he finally came and poured half the concrete, which he pour improperly, sloped it wrong and only 6 months later there's already a crack. Shortly after he poured the concrete, a lien was put on our house by the concrete supplier because he did not pay for the concrete out of the $3050 we gave him. Weeks and months go by and we don't hear from him. We found out others have a lien on their house because of him and also unfinished work. I repeatedly asked for a refund as I don't trust his guys to lay the rest of the concrete properly, especially since it's going against m house. He ignores my complaints (all communication is through text so I have record of EVERYTHING). His contract is not a real contract. When we spoke about a refund, he threatened, saying he would give a refund but then he'd be coming to get his concrete - which clearly suggests he will enter private property and damage it. He has done this to others former clients of his. He has a bad rep with other suppliers as well. He has also left property damage to my fence and yard that is still obvious a whole year later. When complaints are made to him he either makes an excuse and tries to push it off as long as he can, he ignores it or he threatens. We are working on figuring out if pool pipes underground are damaged from his skid steer as we have been losing water too quickly from our pool since he excavated rocks from around it.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Julie H

    5 stars

    06/24/2023

    **** did a fantastic job, transformed the front of my house and made it beautiful. I am very happy

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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