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ComplaintsforA-Adams School of Driving Inc.
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Complaint Details
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Initial Complaint
05/23/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
In October we signed our daughter up for Driving Lessons through this establishment. After 2 classes, they sent an email that the course that was Tuesday and Thursday was being moved to ******************* I responded to the email and asked what were we to do if that didn't work for **? I never received a response so the following week I sent my child. There she was admonished and told her mom had called and cancelled her registration - which was not true. I not only didn't call, I didn't even cancel in my email. We moved A LOT of stuff to accommodate that change that the school didn't even bother to call about. Then, we got a call after she was done and were told they had lost our paperwork.FINALLY she was scheduled for a Drive at the end of March. I left MULTIPLE messages in the weeks before, also texted, and emailed, that we had moved. No Response. But then I get a charge for that day for a no-show, because of course, they hadn't updated this information.The next two drives that were scheduled we had to cancel for a funeral and softball game.When I called to ask about this Wednesday's drive, I was told there's nothing on the schedule for this week. She has one drive scheduled July 26. She turns 16 August 3. In other words, we just paid a ton of money to still not have our child get her license on time.
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Contact Information
6040 Dempster St
Morton Grove, IL 60053-2942
Business hours
Today,8:00 AM - 8:00 PM
MMonday | 8:00 AM - 8:00 PM |
---|---|
TTuesday | 8:00 AM - 8:00 PM |
WWednesday | 8:00 AM - 8:00 PM |
ThThursday | 8:00 AM - 8:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 8:00 AM - 5:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.