ComplaintsforMeyer and Sons Plumbing
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Complaint Details
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Initial Complaint
12/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On November 8, 2021 this agency installed a tankless hot water heater. I paid $2300 that day and the check was cashed the next day. **** ( don’t know last name) the plumber who referred to himself as the boss said that he and ****( also plumber with him) we’re about done and that **** was going to his truck to get invoice and also said he would return the next day and haul old hot water heater from basement. He also said that **** would finish up some small details ( I have no idea what he was referring to). **** never did return to basement and do anything. Instead I had to assist **** in jumpstart it his dead truck. My complaints: 1. No invoice to use for warranty of purchased hot water heater. 2. Vent from previous system left uncovered allowing cold air from chimney into basement. Currently I have rigged aluminum foil and a rubber band. 3. When plumbers installed heater they removed water supply to furnace humidifier and didn’t reinstall. That function of the furnace is now not working. 4. Never came and took old heater from basement. In November I left multiple voicemails asking for them to come back or call me back. Nothing happened! I would appreciate these issues resolved without hard feelings. These men were polite and friendly. They arrived in a timely manner and appeared appropriately professional. Their address is *** * ******** **************** ****** *** ********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.