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TOP YIN MOTORS has 1 locations, listed below.

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    Business ProfileforTOP YIN MOTORS

    Auto

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    1881 W Algonquin Rd, Mount Prospect, IL 60056
    BBB File Opened:
    4/22/2024
    Business Management
    • Business Manager
    Contact Information

    Principal

    • Business Manager

    Customer Contact

    • Business Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I have several times called to let them know what was going on with the truck that we had purchased from them. They will not call me back. I try to tell them they sold me a truck that was all rusted out underneath. I said to them we had the truck 15 months and this didn't happen to us. That it was sold to us like this. They would take my number and say we will have someone call you. We had to have some work done on it and the mechanic said it was not safe to drive the truck like this. He said we would be lucky if it lasted 6 months. That's when he sent me the pictures. We had bought this for my 25-year-old grandson so he could start his business in the retail selling of Vintage clothing. We are so ashamed and embarrassed that this truck was a lemon sale and we got a scam on a truck that will be out in 6 months or less., and we will have to make the payments for no truck. My husband and I are senior citizens and can't afford much, so that's why we bought a used vehicle. We are hoping you can help us out. This is not fair what they did to us as senior citizens. The salesperson who sold us this truck is ******** and the manager is ****. They wanted me to send the pictures to him (****) which I did. And I have not heard anything back. Thank You

    Customer Reviews

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