26 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Robert K
5 stars06/15/2024
The crew was on time. They were all very courteous. Very efficient and accommodating. Left a clean job site. Good value.********Review from John S
5 stars05/20/2024
Brown removed an aged, disease spruce tree. They were quick with a quote and timely with felling the tree and removing the *****. Cleanup was complete and the yard was left spotless. Communication was good and the price was fair. I would use this service again.Review from Lauren E
5 stars04/26/2024
I've used Brown Tree Service twice now. Initially last year to remove a dead tree from our lawn and this year for landscaping replacement. *** and co-workers were quick to come out for a quote, and removed the tree within 3 days. They were so easy to work with. After having our tree removed, we looked into their landscaping services knowing that we wanted to freshen up the front of our house. We had them come back out to put in new bushes, a new tree, and we are thrilled with the results. It looks like a brand new home! They do such a nice job, and are very reasonably priced for the quality of work. Everyone I've been in contact with from Brown Tree Service has been a delight to work with, I highly recommend them!Review from Rich N
5 stars04/20/2024
Last year I spoke with Ken Brown when he came out to check on a previous tree they had planted. We discussed the possibility of a second tree and what he recommended. We agreed on the type of tree and that he would have that planted this spring. There was no pressure to purchase any trees. This spring they just came out to plant this second tree. His workers were efficient and they cleaned up the work area. They checked to make sure of the planting location prior to digging. I felt that *** coming out last to check on things gives his company a personal touch. Will use him in the future for trimmings.Review from Mark P
5 stars12/11/2023
The owner was very prompt in initially coming out to quote the removal of several trees and shrubs, along with trim work on a number of large trees. He efficiently observed the site and offered valuable advice on the right approach. I was very impressed with the care and consideration he took with my property. I asked them to trim the large oak tree in my front yard in early spring, however he correctly advised me that doing so at that time of the year would risk introducing a major disease that could kill the tree and recommended I wait until late fall/early winter. This one act represented to me a company that acted with extensive knowledge and integrity. When the time came for the work to be performed the crew worked safely and efficiently and were pleasant to interact with. Lastly, my interactions with the office staff were tremendous. I called to make payment over the phone and they ensured they were speaking to me on a secured line to only one person to ensure my credit card information was safe. Brown Tree Service is a great organization end-to-end.Review from Sam S
5 stars12/08/2023
I recently had the pleasure of hiring Brown Tree Service for a much-needed pruning, trimming and also the removal of a tree. I couldn't be more pleased with the entire experience on working with *** and his entire team. From the initial estimate to the completion of the work, their professionalism and attention to detail exceeded my expectations.The process began with a prompt and thorough estimate, where *** took the time to assess the scope of the job and answer all my questions. The transparency in outlining the costs and the breakdown of services instilled confidence in their reliability. Once I decided to move forward, the scheduling was convenient and accommodating. On the day of the service, the crew arrived punctually and their efficiency in executing the tree trimming was impressive. The crew diligently cleaned up debris, leaving my yard looking immaculate. The entire team was courteous and professional throughout the process, making the overall experience stress-free and enjoyable. The final result exceeded my expectations and I wholeheartedly recommend Brown Tree Service. Their exceptional customer **********************, skilled crew, and commitment to quality make them a standout from the other companies that I spoke with. I will undoubtedly turn to them for any future tree care needs.Review from Joe Z
5 stars11/09/2023
I first used Brown Tree service 10 years ago when I needed a tree removed. Unlike all the other tree services I called that never returned my call, Brown returned my call and responded to my house within a few days to give me a quote. Because their service was great on that first occasion I have hired them several times since then and I am always pleased with their service. My most recent experience with them was November 2023. On this occasion they trimmed a half dozen trees on my property, planted a new tree, removed old overgrown bushes, and planted new bushes to replace the older ones. The work looks great, they are very professional, they do a good job of cleaning up, and they respect my property. I highly recommend them to anyone needing tree service.Review from Rich N
5 stars10/31/2023
I used Brown Tree Service last year to trim the tree in front of my house. I asked them about planting a tree in the backyard. They helped select the right tree for our needs (shade). *** kept in touch with me by both email and phone calls to determine the right placement of the tree. Being out of town the day the tree was planted I was contacted by the installers prior to their arrival and confirmed the tree planting location. After planting the tree I sent pictures of how it looked and its location. Brown Tree Service was great.Review from patricia p
5 stars09/15/2023
Brown Tree service was fantastic in every step of the process.From contacting them to immediate email response followed up by Mr. ********************** coming to our home.We lost a ************* tree - close to home, with a few others not looking so good.*** ***** informed us of the "****" disease on oaks, sad but true. It was hard to swallow the verdict but *** ensured us all would get done + some. The + some was the icing on the cake for me. His crew came on time, every day- they were here for 3 full days.All were very professional, polite, hard workers with great attitudes. I highly recommend ***** **** *******. ***********************Review from Myrna S
5 stars08/07/2023
I called Brown Tree Service to assess the dying trees on our business property and ****** came out and examined them. He explained what was happening with them and with their advanced age and deterioration, recommended removing them. I agreed with his assessment, and he gave me a very reasonable quote on the spot.A couple days later *** and the crew came out and carefully removed all three of the dying trees and ground out the stumps the following day.****** sent me information on possible replacement trees, detailing all the pros and cons of each, such as flowers, fruits, autumn leaf color, and I'm totally looking forward to this coming fall when we will get the new trees planted.Very informative, professional and reasonably priced. I would recommend them to anyone in need of tree care.
Customer Review Rating
Average of 26 Customer Reviews
Contact Information
PO Box 611
Mount Prospect, IL 60056-0611
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