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Find a Location

Dream House Builders & Demolition Inc. has 1 locations, listed below.

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    Business ProfileforDream House Builders & Demolition Inc.

    Construction

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    12 E Judith Ann Dr, Mt Prospect, IL 60056-2107
    BBB File Opened:
    9/28/2023
    Years in Business:
    3
    Business Started:
    5/28/2021
    Type of Entity:
    Corporation
    Business Management
    • Mr. Jose Chavez, Principal
    Contact Information

    Principal

    • Mr. Jose Chavez, Principal

    Customer Contact

    • Mr. Jose Chavez, Principal
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On September 6, 2023 I hired Dream House Builders to take down the deck off the back of my house and replace it with a concrete patio at ground level and he would pull the permits needed. **** said he requires half down and I gave him $2400.00 cash and he signed a receipt for that down payment. Their crew of 2 men came on 9-8-23 and took apart my deck. They left all the decking on my grass and left for the day. On 9-9-23 another crew of guys came and formed out the ******** high. I called **** to let him know that we didnt want it that high and told him the old decking is still on my property. He came back to tell me that we did not need a permit. He also told me that code for ********* was that the patio has to be 7 inches high next to our sidewalk. I called ***************** and they said that we need a permit because of the patio is being attached to the house and we can have the patio flush with our sidewalk. I tried contacting **** several times about permits and codes. He said he would come over and discuss it and never did. On **** He was told to stop the project. On 9-14-2023 I emailed a letter to Dream House Builders stating that I am canceling my project with them and I would like my deposit of $2400.00 refunded. I kept texting **** about getting the decking off my property and he would reply by saying he wants to come over and make things right with the project. Every time he says he is coming over he has some kind of excuse why he didnt come. On Saturday 9-23-23 I had the decking removed from my property at my cost of $100.00 plus my lawn is all damaged from the wood sitting there for 16 days. On Tuesday 9-26-23 **** text me saying he will be here in town on Thursday 9-28-23.. I text **** at 9:20am asking if he was still planning on coming over. Its now 5:30pm, he did not show, call or text. Because I am not getting any response or my money back, we are filing this complaint.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

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