ComplaintsforKovitz Shifrin Nesbit, a Professional Corporation

• Initial Complaint

  02/19/2024

  Complaint Type:

  Billing Issues

  Status:

  Unresolved

  More info

  KSN law firm is the legal team of our **** For over a year now the firm has been responsible for collecting fees for the **** My statements reflect KSN but for the past 12 months have reflected none of the dozens of payments I've made of more than $6K dollars. I've requested a ledger of balance owed minus any legal fees for 6 months and I continue to get erroneous statements. The firm is burying me in legal fees and continues to intervene inappropriately in any and all requests I have as a homeowner direct to the association company. They are intervening and interfering with the homeowner rights covered under ill condo law. Multiple neighbors are now experiencing the same and would be willing to add to this complaint.

  Business response

  02/21/2024

  Kovitz Shifrin Nesbit ("KSN") is a law firm which represents the association in which Ms. *** Mar owns a unit.  KSN will not be responding in any way to Ms. *** Mar's issues.  She is represented in two (2) lawsuits between herself and the association by counsel and any communications must go through him. 

  Customer response

  02/22/2024

   
  Complaint: 21299258
  
  I am rejecting this response because this further proves The reason for my complaint, in the first place, I have a single complaint, and its against the *** a single court filing. They are not too court cases, so I do not appreciate this business fabricating and exaggerating in an effort to dismiss my legit grievance towards their business.
  
  Sincerely,
  
  ************************

• Initial Complaint

  07/27/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Kovitz Shifrin Nesbit has not done taxes in recent years.Possibly two years.The office manager ********************* is very unprofessional and is a bully to her employees.

  Business response

  07/31/2023

  This complaint is without merit.

• Initial Complaint

  02/15/2023

  Complaint Type:

  Product Issues

  Status:

  Unresolved

  More info

  KSN (Kovitz Shifrin Nesbit) was hired as a third party representative to mediate the sale of the ********************************* condominium complex in the Summer of 2022. At the time of closing, $2,538,163.00 in funds were held back to pay off past liabilities and condo repairs. KSN did not make owners aware that these funds were being held back until days before the closing. Owners were threatened with litigation if closing documents were not submitted by the closing date. KSN told owners that remaining funds would be disbursed to owners within 90 days of the closing, which would have been the first week of September. KSN failed to deliver any funds until early December, repeatedly providing false updates and promises to owners. A total of $834,101.73 was divvied up to owners based on percentage of ownership in the condo. KSN has refused to disclose how the other $1,704,061.27 was spent. This money was taken directly from the equity of owners properties. I have sent over a dozen emails to KSN, requesting an itemized breakdown of how over 1.7M was spent on the condo. KSN has been pointing fingers at other parties and has not taken any responsibility for their poor business practices. KSN made the deconversion process unpleasant for owners and their actions throughout the process raise many red flags in how they do business. For a resolution, I am requesting an itemized breakdown of how $1,704,061.27 was spent in condo liabilities and repairs. I will continue to contact KSN and submit BBB complaints until this is resolved. Attached are a couple recent emails to KSN, which have gone unanswered for two weeks. (Refer to KSN's ****** Reviews for additional customer sentiment)

  Business response

  02/21/2023

  KSN was hired as the closing attorney for a bulk sale of all units in the ***************** Condominium Association.  

   At no time was KSN in possession of or responsible for the Associations funds.   The funds were held by the *********************** company.   *********************** not KSN, was responsible for distribution of the funds.  KSN was not in any way responsible for any delays that *** have occurred in the distribution. 

  
  KSN did not prepare an accounting of the Association funds,as KSN does not have access to the financials for the Association. Accordingly, KSN cannot provide an accounting of how the other $1,704,061.27" was spent.

  Customer response

  02/21/2023

   
  Complaint: 19399481
  
  I am rejecting this response because: Both KSN and First Service Residential were heavily involved in the closing of the ***************** condo complex, yet no party is aware of where $1,704,061.27 was spent.  These funds were taken directly from the equity of homeowners, yet neither party has knowledge on how it was spent.  I have filed three BBB complaints and exchanged dozens of emails with KSN over the past few months.  There has been ZERO initiative from KSN or FSR to resolve this situation.  From ignored emails to pointing fingers at other parties, I see why KSN, along with FSR, are littered with poor reviews and lawsuits (recent Yelp Reviews pertaining to reputation attached).  It is deeply concerning that these two businesses are able to operate in this fashion.

  KSN- First Service Residential has stated (attached picture from BBB response) that your legal counsel has the needed accounting information for how these funds were spent.  To resolve this situation, I am requesting an itemized breakdown of how the Holdback Funds were spent, or a direct contact for the party that has this information.  If you cannot provide either, I will continue to file BBB complaints and continue to contact KSN.

  
  Sincerely,
  
  ***********************

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩