ComplaintsforBarreca Blacktop Sealcoating
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Complaint Details
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Initial Complaint
09/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The landlords of the property next door, with whom I have a shared driveway, hired this company to sealcoat their portion of the driveway on 09/21/2022. The workers trespassed onto my property (despite "No Trespassing" signs being posted), sealcoated parts of my driveway (1' over on the majority of the driveway, and 4' over next to my garage), moved my recycling and garbage cans (which were positioned on my property), and blocked my recycling bin from being accessible by placing it in the grass between the 2 garages and sealcoating in front of it.After speaking with my local Code Enforcement Officer around 1pm CST, he went next door to obtain the company contact information from the tenants so I could call them while he was on site. I called and advised the company of the situation and that I hadn't given verbal or written permission to the workers, tenants, or landlords for the workers to be on my property or sealcoat part of it. Their representative, ******** (sp?), stated she would contact the owner regarding the issue; however, no one contacted me back. I later called again around 5pm CST after reviewing my Plat of Survey and confirming the measurements to provide them with more info, to which the representative stated she would speak with the owner and call me back; however, nobody ever apologized or contacted me back to resolve the issue.The landlords then came to the property around 6pm CST to harass my partner and I - including staring at me through the window in the back of my home, and greeting us with vulgar, derogatory names once we went outside to ask what they were doing - and we had to contact the police.I would now like the company to remove the sealcoating placed on my side, without causing further damage to my property, or for them to complete the job at their expense. I would also like an apology for the emotional distress and time lost that resulted from their mistakes.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.