Business ProfileforShoot 360 Naperville

What happened:"My son ***** was signed up mid month in ***** on June 14th to be exact. I have realized that my CC was charged $155 on June 14th and then I was just charged again another $155 for July. I should not have been charged the full amount for ***** I was told that it was prorated which it was not."They replied (see below) and agreed that I was owed a credit of $83 but they issued it as a refund on my account which is not acceptable. I was overcharged, charged incorrectly, I want that credit back to my original payment method. They refuse to issue it back to my credit card. They are now ignoring phone calls, wont return voicemails, and wont respond to emails. I have also reached out to the corp customer care at **************************, but they say they are unable to help.Naperville Info Tue, Jul 2, 12:50PM (7 days ago)to me, customercare Rich ***** for the inconvenience, $83 has been credited to ******* account to correct the error with your pro rated payment June 14th. --Shoot 360 Naperville ********************************************************************************* ***** ************** Love The Game Email from ************* at ************************** website:************************************* 11:16AM (7 hours ago)to me, customercare I have set both ******* and ****** memberships to cancel at the end of the month. You will no longer be billed by Shoot 360.I do not have authorization to reverse any fees. I have sent forward your most recent email this afternoon, including that I have set the memberships to cancel.Regards, SHOOT 360 NOW OFFERS FRANCHISES. CHECK OUT OUR LOCATIONS HERE! ************************************* ************* & Billing Manager *********************************************** *********************************** www.shoot360.com