ComplaintsforApplied iron
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unresolved
I started personal training with this trainer. We had a falling out but he did not refund me my money. He owes me 180. He wanted me to go to his work gym but when I tried to sign up for sessions he kept canceling my appointments. I have not received my refund.Business response
02/04/2022
******************* has never been a client of Applied Iron. The trainer has told us he performed one on one training with ******************* at Kevins home.Not affiliated with Applied Iron.The trainer is seeking a restraining order against ******************* and canceled *********************** training request for this reason. Then started all the bad reviews to all Applied Iron's social media accounts. It was almost a full time job trying to get them removed. We still have 2 on ****** that we are having a hard time getting removed.The over30 emails sent to me would say the same thing. Get ***** to contact me and ill remove the bad reviews. When we didn't compile he started up again with bad reviews of Applied Iron and myself. We have sufficient evidence that he is stalking and definitely harrassing one of our employee's which can not allow. We have had police get involved also. He's been told to stop any communication with the gym. I got another email 2 days ago. Attached you will see the receipt that was sent to him 3 times. I can produce emails, copies of bad reviews, and police report if needed.Customer response
02/08/2022
Complaint: ********
I am rejecting this response because I have not received refund. The manager has been very unprofessional and told me that it was not her problem I did not get a refund. I have never received any reports of what the manager is saying. I can produce the receipts of my purchases without any refund.
Sincerely,
*******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.