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Find a Location

BSD Garage Doors has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BSD Garage Doors

      955 W 75th St Side 101 Naperville, IL 60565

    • BSD Garage Doors

      955 West 75th Street #101 Naperville, IL 60540

    Business ProfileforBSD Garage Doors

    Garage Door Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Your garage door is so important to the appearance and function of your home, that when it starts to look shabby or fails to operate correctly, you need immediate service.

    Our family-owned company has experience in installation, repair and maintenance services.

    Whether you want to upgrade your door or keep your existing door in good working order, the technicians at BSD are ready to help you.

    We are available 24 hours a day, seven days a week to meet your needs.

    New garage doors installation - the latest styles and the best names in residential garage doors and openers.

    Complete repair services - we are equipped to replace springs and all other parts to make your garage whole again.

    Products & Services

    Garage Door Openers, Garage Door Springs, Garage Door Sensors, Outdoor Keypads

    Business Details

    This is a multi-location business.

    Find a Location

    BSD Garage Doors has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BSD Garage Doors

        955 W 75th St Side 101 Naperville, IL 60565

      • BSD Garage Doors

        955 West 75th Street #101 Naperville, IL 60540

      Location of This Business
      955 W 75th St Side 101, Naperville, IL 60565
      BBB File Opened:
      9/26/2018
      Years in Business:
      16
      Business Started:
      1/1/2008
      Business Incorporated:
      1/1/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      10
      Business Management
      • Business Manager
      Contact Information

      Principal

      • Business Manager

      Customer Contact

      • Business Manager

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      We had this company come out to replace a garage door spring. In less than a month the spring broke. When we called to have it fixed they called us liars and yelled at us and then hung up on us. We offered to have them come back to inspect it to prove it was the same spring and they refused. He then sent us texts messages to send pictures of the spring, we asked that he not contact us again and he responded again calling us liars and said thats why we wont send pictures.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jun K

      1 star

      02/07/2024

      This morning, the garage door spring suddenly malfunctioned. In a hurry, I called the person who had repaired it last time and left a sticker, but when I inquired, they mentioned a charge of $90 for a visit. Despite the high cost, I had to call them. Upon inspection, they demanded $700 for the springs($350 each), $230 for end plates ($115 each), $65 for the center, $200 for the drums ($100 each), and $300 for labor, totaling $1,495.Feeling that the price was too high, I attempted to settle for $90, but they insisted on an additional $200 for examining the parts they had dismantled. Feeling awkward, I negotiated the price down to $1,250, with payment through Zelle. After about 30 minutes, the job was completed, and I made the payment via Zelle. Upon further investigation online, I found high-quality parts at much lower prices: 2 springs for $129.99 (totaling $550), 2 end plates for $15.30 (totaling $180), 1 center for $10.49 (totaling $45), and 2 drums for $12.87 (totaling $110). The total cost for online parts was $168.65, significantly lower than the $885 charged for the same components. In my opinion, it is unjust to charge $885 for parts, even when purchasing quality components online for $168.65, especially when an excessive fee for labor is also being applied. I would like to recommend to everyone that, no matter how urgent the situation, it is crucial to obtain a quote first and compare before proceeding with repairs.    

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