Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Justin Time Construction has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Justin Time Construction

      320 N Wright St Naperville, IL 60540-4752

    • Justin Time Construction

      2812 Cantore Rd Naperville, IL 60564-4363

    Business ProfileforJustin Time Construction

    General Contractor
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Justin Time Construction is a general contractor and home improvement service. This company is a full-service general contractor that provides a variety of services including but not limited to window and door installation, general carpentry including decks and patios, drywall, exterior siding and soffit, home additions, moulding, painting, sealing, flooring, tiling, furniture building, handyman service, general remodeling and repair service, new construction, and basement remodeling.

    Business Details

    This is a multi-location business.

    Find a Location

    Justin Time Construction has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Justin Time Construction

        320 N Wright St Naperville, IL 60540-4752

      • Justin Time Construction

        2812 Cantore Rd Naperville, IL 60564-4363

      Location of This Business
      320 N Wright St, Naperville, IL 60540-4752
      BBB File Opened:
      6/28/2012
      Years in Business:
      13
      Business Started:
      4/1/2011
      Business Started Locally:
      4/1/2011
      Business Incorporated:
      4/5/2011
      Type of Entity:
      Corporation
      Alternate Business Name
      • Justin Time Construction Inc.
      Business Management
      • Mr. Justin Olson, Owner
      Contact Information

      Principal

      • Mr. Justin Olson, Owner

      Customer Contact

      • Mr. Justin Olson, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a reliable and trustworthy contractor

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      -Scheduling issues from day 1. Rescheduled 2-3 times me prior to even working first day on job 12/1/2023, 9:30am. At 8:30am on 12/1, rescheduled me for after 10:30am due to personal conflict. Showed up at 12pm to work. --On 12/1/2023 JTC bought materials from Menards, sent me copy of receipt, which I paid him in full via Zelle. JTC took with them the $11.98 clear caulking tube that I paid for, instead of leaving at my residence along with other materials I paid for.--When JTC arrived on 12/1 after 12pmCST for work, we reviewed the scope of work: seal the tile in shower, caulk the shower, replace sink faucet and drain, secure (2) screws for shower hook, and replace (1) outdoor GFCI outlet.--JTC claimed he could not replace sink drain, as he did not have plumber's putty. (which was not needed, later determined from other source that replaced drain)--JTC claimed he could not seal tile because he first caulked the shower, and caulking had to dry. JTC knew prior to arriving on 12/1 that tile needed to be sealed along with ******** completed.--JTC claimed he would return to complete this work on next visit. That the unfinished work was already paid for with $300.00 Zelle transaction on 12/1. --Rescheduling next visit with JTC, was rescheduled 4-5 + times. --On 1/2/2024, I messaged JTC asking when available to complete bathroom work over next 2 wks. JTC replied, "I'm free Thursday, between 9-9:30am"At 7:03am 1/4 JTC asked if I was doing any other work than the bathroom. I replied, no just bathroom.--JTC did not want to make a trip for just completing owed bathroom work that they were paid in full for. Even said if JTC goes on site, would need to charge another $250.00, and reschedule again.--I asked for a refund for work not completed, and JTC refused.

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.