ComplaintsforA J Home Buyers LLC
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Complaint Details
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Initial Complaint
07/22/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I spoke with this company regarding a Cash Sale. I signed the Purchase Agreement which was over 30-days ago. I asked to take my property off the market and sent in the Cancellation Notice. I have emailed and called. I have not received a response.Business response
07/22/2024
So she proposed wanting to cancel the contract "without siting any reason or clause as her justification for cancelling a perfectly valid contract. We elected to be nice and amenable and give her what she wanted. As you can see from the picture i attached, she only went ONE BUSINESS DAY without hearing back from us, and decided to file a complaint. I demand the complaint be withdrawn since we have now bent over backwards and did what she has asked even though legally and contractually we were not obligated to do so. But we value our reputation and our customer service so we are willing to acquiesce to her unreasonable demands.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.