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Find a Location

Infiniti of Naperville has 1 locations, listed below.

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    Business ProfileforInfiniti of Naperville

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Infiniti of Naperville is a new and used car dealership specializing in Infinity brand vehicles. We have a full line service & parts center, including new tires. Express Service is available for quick oil changes, tire rotation, multipoint inspections and car washes.  Infinity of Naperville also features Express Sales where you can purchase your new vehicle online. We also assist customers with financing.

    Business Details

    Location of This Business
    1550 W Ogden Ave, Naperville, IL 60540-3919
    BBB File Opened:
    12/12/1988
    Years in Business:
    58
    Business Started:
    6/1/1966
    Business Started Locally:
    6/1/1966
    Business Incorporated:
    8/16/1990
    Type of Entity:
    Corporation
    Alternate Business Name
    • The Infiniti Superstore
    • Infiniti of Lisle, Inc.
    Business Management
    • Mr. Horst Korallus, President
    • Mr. Thomas Taylor, Controller
    • Mr. Mike Korallus, Executive Manager
    • Ms. Cassie Atkinson, Customer Relations Manager
    • Mr. Dale Morrone, General Manager
    Contact Information

    Principal

    • Mr. Horst Korallus, President

    Customer Contact

    • Mr. Mike Korallus, Executive Manager
    • Mr. Dale Morrone, General Manager
    Additional Contact Information

    Fax Numbers

    • (630) 437-5964
      Other Fax
    • (630) 852-2328
      Other Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Feb 21 2024 I myself and my attorney from the ***************************** tried to contact ******************************* and **** the service manager of Naperville Infiniti to try to get all of the service notes that were done on my vehicle as I am filling a claim on the lemon law. The two of these people refused to provide me with any service notes I asked them to email me and they told me that I was not able to obtain any information thru email. I had my attorney contact both these individuals as well and they refused to release any information. I am needing all documents and warrenty payments that were done thru infiniti do me sent to myself thru email at ***************** or to me in the mail at ********************* ******************************************. I live 3 hours round trip from this dealership and do not want to have to make the trip if not necessary
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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