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Find a Location

Oxygen Health Systems LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforOxygen Health Systems LLC

    Online Retailer

    Additional business information

    Advertising Review:
    BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
     
    On 6/27/2022, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on as required by BBB’s Code of Advertising.

    The business advertised the following product on their website:

    ACS 200 SILVER-GLUTATHIONE GEL EXTRA STRENGTH - 8 OZ

    $49.00 $46.55

    -The slash on the price indicates that there is a price comparison being made without disclosing the basis for the comparison.

    The BBB Code of Advertising States:

    2. Comparative Price, Value and Savings Claims

    BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.

    2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:

    2.1.1 Their own former selling price;

    2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or

    2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).

    2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.

    2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.

    On 6/21/2022 the business scheduled a call time to discuss the advertising concerns. On 6/22/2022 the business missed the scheduled call. As of 6/27/2022 the business has not modified the website. 

    See all additional business information

    At-a-glance

    Customer Reviews

    3.8/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Oxygen Health Systems provides oxygen/hyperbaric chambers and other medical products.

    Business Details

    Location of This Business
    PO Box 2301, Naperville, IL 60567-2301
    BBB File Opened:
    5/12/2020
    Years in Business:
    8
    Business Started:
    6/23/2016
    Business Incorporated:
    6/23/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Michael Caroll, Owner
    Contact Information

    Principal

    • Mr. Michael Caroll, Owner

    Customer Contact

    • Mr. Michael Caroll, Owner

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/31/2023

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    Date of transaction: 8/20/23 Amount of money I paid to business: $129.00 ($29.00 in dispute)What the business committed to provide me: **** Express Shipping $29.00 along with Bravo Super Probiotic product What the nature of dispute is: $29.00 **** Express Shipping Fee since was not shipped **** express, received 6 days later Whether or not business has tried to resolve the problem: I have emailed business on 8/25/23, 8/29/23, 8/30/23, called on 8/29/23, left online chat message with email address on 8/29/23 with no response from business customer support Account/Order/Tracking number:Order number ***** with confirmation jSd9Ipv **** Tracking Number ********************** Details of Timeline Below:8/20/23 Ordered product online via website ************************************** Order Confirmation jSd9Ipv Order number ***** Bravo Super Probiotic Concentrate - 300 Probiotic Strains which comes with free priority 2 to 3 day shipping Paid extra $29.00 for **** Express mail shipping with reported shipping time of typically 1 to 2 days.Received product 6 days later on 8/26/23 **** tracking (attached)- was not sent via **** Express mail.8/25/23 Friday - I emailed customer support email address provided ******************************** with order number reporting problem and requesting refund of express shipping fee $29.00 given shipping was not sent express (attached).8/29/23 Tuesday -I emailed Bravo second time to report problem requesting refund and follow up and included **** tracking information as proof (attached)8/29/23 at 3:50pm PT I called and left voicemail at website phone number ************** for ***************************** (no response) 8/29/23 at ~4pm PT I left online chat message with request to reply by email address on website (no response)8/30/23 7:25am Emailed ******************************** with no response so far.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    tony l

    1 star

    09/28/2023

    Have you lost a lot and above more while trading on bitcoin, Forex trade, scam romance and Binary Option? Have you tried getting your money back or out from your account and were unable to place a withdrawal? Have you found yourself wading through excessively complicated terms which might seem impossible to meet, all because you traded with an unregulated broker? Do not be panic, I have good news for you. I lost over $200k to an unregulated broker who stocked my trading capital and denied me access to my account. But thank God I have recovered all my lost funds, through the help of a certified binary recovery expert. if her assistance is needed, kindly get in contact with her via HARPERJAMESPLATFORM @ G MAIL COM .and She will guide you on effective steps to take and get back all your lost funds in just few days

    Oxygen Health Systems LLC Response

    09/28/2023

    This is Spam

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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