Business ProfileforCUMONEY

HORRIBLE **************** and the Gift Card is No Gift But a Donation to CUMONEY.I received a CUMONEY Gift Card at an Annual Meeting as a Door Prize. Held onto it until I wanted to buy myself a treat. I called the number on the back that literally reads:" For customer service, Card balance, or if Card is lost or stolen, visit www.cumoney.com/gift or call 1-833-###-2843."The representative was RUDE and insisted that I provide the original balance of the Gift Card in order to be informed of the balance on the card. Yes, you heard me right, to get the balance of a gift card, I have to call the credit union to track down someone who remembers the amount of the gift before the customer service department will tell me the balance. Then they laughed at the inconveniencethis would cause me. When I asked if I coud speak to a manager I was put on hold and forgotten. When I called customer service back the next representative hung up on me! Advising me that this is how they validate the card and there is nothing I can do about it. I am deeply disappointed in the lack of assistance these so called professional customer service representatives displayed and outraged that any financial services that steal unused balances on gift cards blatantly makes it difficult to use the balance. There is something not right going on here. Do NOT buy Gift Cards from this organization as they will fee the unused balance until it belongs to them and then makes is difficult to use the balance so that they can take it for it's intended recipient and put it into their greedy coffers. What a con job. Will anyone do anything to stand up to this ****************