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Find a Location

Independent Association Managers, Inc. has 1 locations, listed below.

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    Business ProfileforIndependent Association Managers, Inc.

    Property Management

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1550 Raymond Dr Ste B, Naperville, IL 60563-3700
    BBB File Opened:
    7/13/2023
    Years in Business:
    12
    Business Started:
    1/19/2012
    Business Incorporated:
    1/19/2012
    Type of Entity:
    Corporation
    Business Management
    • Mr. Christopher Berg, Principal
    Contact Information

    Principal

    • Mr. Christopher Berg, Principal

    Customer Contact

    • Mr. Christopher Berg, Principal

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/17/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On July 10, 2023, *******************, property manager at Independent Association Managers, Inc., scheduled for ***************** to replace a catch basin, for which we paid $3,285. On July 11, 2023, ***************** started cutting a hole in the center of our driveway into the parking lot, which resulted in drivers driving around the hole and onto the sidewalk on either side of the driveway. Drivers damaged the surrounding grass and sod on either side of the driveway. This hole resulted in a hazard to drivers on July 12, 2023 when the rainstorm and tornadoes hit. Furthermore, the rainstorm resulted in poor conditions to complete this project because the over three inches of water will cause earlier than normal decomposition of the asphalt layer. Also, the ground retained so much water that the soil and the existing asphalt was swollen because every open pore within the structure of the subgrade was filled with water. This water created a puddle because the water seeped into the existing asphalt. When the workers laid the asphalt, the men compressed this water balloon. When the water drains from the water balloon, this process will create micro pores/voids. This will leave the patch separated instead of on the subgrade. Additionally, this repair work at the time of the rainstorm/tornado will expedite the settling and subsequent breaking of the asphalt for the catch basin, which the men laid on July 12, 2023. As a result, we also felt unsafe. On July 13, 2023, ************ stated he had "no control over the contractor or the weather and that if the ***** of ********* wishes for him to charge hourly, he would be happy to sit with them, every minute, to manage the project." Contractually, in paragraph 2G, ************ shall inspect the property quarterly and, in paragraph 2H, maintain our property according to standards consistent with the character of our community. As a homeowner/former treasurer on a board of directors at Hawthorne Court Condominium association, would you please help us?

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