Customer ReviewsforHomestate Adjusters, LLC

DO NOT sign a contract with this company unless you are ok with sub-standard work on your roof! This company represented me in a roof damage claim to my insurance provider. After approval of the claim, Homestate offered to put cheap IKO shingles on my roof, with no warranty on their work. When I asked for warranty, I was told that they do not offer it and I can buy it separately for additional price. For lesser cost than Homestate, I have other roofing companies who are certified (through roofing manufacturers) and gave me quotes for roof replacement with much better materials like GAF, Malarkey etc. They are backing their work with 10 years of labor warranty.Since Homestate wasn't willing to stand behind their work, I asked them to take their 10% adjusters fee and let me use a different roofing contractor for the work. They have since withheld endorsement of my insurance checks for 6+ months now. They say I should pay them first through Certified Checks and then they will endorse my insurance checks. I have offered them regular bank check but they refuse to take it. They also refuse to take their name off the claim and I fear that they will keep adding more to the insurance claim to make money, which could result in insurance company dropping my policy and me as a customer.My recommendation would be to stay away from Homestate and find yourself a proper roofing company!

Dear ***, we at Homestate value your time for feedback, we hope to give some clarification to the misunderstanding in your review. Homestate is certified roofing company that primarily sell ***************** shingles which are both reputable companies, both of these manufacture shingles options were presented to you. All of our roof replacements come with a one year standard labor warranty as stated per our project contract with an option to extend for an additional fee. We understand that you want to use another company to replace your roof, hence all we want is to get paid for the Public Adjuster fee for getting your full roof approved by your insurance for hail damaged. Homestate has not endorsed the insurance check because we are still waiting to get paid per your signed Public Adjuster agreement. While Homestate Public Adjuster is no longer working & not active on your claim, Homestate will still not be able to issue a release letter to your insurance until the PA fee due is paid in full. Initially we didnt know you have issue with our standard mode of payment, so ******* has called and texted you a few times so that we can collect a personal check for your public adjuster fee but has gotten no response. We also offered to meet you at the bank to ensure you can deposit the insurance checks to your account without issue before we collect your Public Adjusters fee. Let us know where you want to meet so we can settle payment. Please call us as soon as possible so we can close out your claim without further delays. Thank you.

Everything went quickly and smoothly. ******** was so helpful and took us by hunter entire process. The roof was done in one day and everything was taken care of by ********. I strongly recommend this company.

Homestate appreciates your kind feedback. Our crew were happy to hear your full satisfaction of your storm restoration project with Homestate. Thanks for your trust and business.

My roof was completed in one day! Homestate's adjuster ********** was ******************* & easy to work with. We can't thank you enough for helping us replace our roof!

Thank you for your kind response. Our crew especially ******** is happy to hear your full satisfaction in your roofing project. We appreciate your trust and business.

We have two great experiences with Homestate consisting of a roof replacement in 2017 and roof/siding replacement in July 2022. Their planning and execution made our home look great again! Their big differentiator is the way they work with your insurance company, making for a seamless customer experience. Their work diligence and professionalism is what makes their company stand out.

Thank you *** for the kind words and taking the time to share your valuable feedback. We couldn't feel prouder by your 5-star review, as our returning customer your two great experiences with us comes extremely valuable and will always inspire us to do more and better for our customers. we're happy to hear you're highly satisfied of the roof and siding job our crew completed for you in 2017 & 2022 from start to finish! Homestate appreciates your trust and business.

******** was fantastic from the beginning to the end. The whole process was real smooth, I only had to sign, and they took care of everything. The roof was replaced in two days, and they were superfast and clean. ******** took care of the whole dealing with the insurance and coverage and all the hassles; She kept me informed of progress and dates and was always on top of things. If you need your roof checked and replaced without having to deal with any problems or even talk to your insurance, call them and make sure you get ********.

Thank you sir for your valuable and kind feedback. We're glad to hear of your high high satisfaction in your roof restoration project. Homestate appreciates your trust and business.

Very professional, took their time to answer all our questions. They handled everything from beginning to end we needed. Homestate Adjusters made this process very easy.

Thank you for your valuable feedback. We're glad to hear your high satisfaction on your roofing project. Homestate appreciates your trust and business.

Homestate is top notch all the way around. ******* was my first and consistent contact through the whole process from roof inspection to insurance approval through installation and making sure the claim was wrapped up smoothly. ******* is an excellent communicator in-person, via text, and over the phone. These guys take care of everything for you and I still came away with a nice chunk of change after the claim was wrapped up to put towards the cost of new solar panels. I have Country homeowners insurance and Homestate did all the leg work communicating with them behind the scenes so that I didn't have to.We had a hail storm and tornado come very close to our neighborhood which caused some hail damage to the roof. ******* came by within a day of the storm and the insurance claim was approved within a week. Homestate was then able to install the new roof several weeks earlier than expected; only 4 weeks after the storm! Incredible to say the least. Excellent workmanship (took 2 days) and friendly, hardworking crew. Replaced several boards underneath the shingles that were in pretty bad shape. So thankful for their thoroughness.I was initially a bit skeptical since I had never worked with a public adjuster before, but let me tell you; all the reviews on these guys and background research I did before accepting their work was spot on. Go with Homestate if you're looking for a solid public adjuster/roofing company. They're honest, prompt, and thorough. Thank you!

Thank you Sir for your kind and high recommendation to our Homestate crews. Especially ******* greatly appreciates knowing your full satisfaction of his workmanship from start to finish. Homestate Adjusters appreciates your business and trust. Thank you.

I highly recommend Homestate, Ive had other adjusters and not one of them came through for me, untill Homestate, they were clear on every detail, the process was excellent, the roof was completed, and looks great!!! They were available if I had any questions, response was immediate. They went out of their way to make sure every part of the process was completed and completed to the highest standard.

Thank you ***** for your high appreciation to our crew and to our business process. Our crew was happy to hear your full satisfaction of their performance, Homestate Adjusters strive to make it as seamless and stress-free for you to get your hail damaged property claim fully paid by your insurance and restored as appropriate. Thank you for your trust and business.

Homestate has done a great job in replacing our roof which was damaged by hailstorm. The entire process was hassle free for us as they took care of everything very efficiently. The most difficult part is always to deal with insurance companies but they handled it very well. We put zero effort in it thanks to ****** and his teammates. I definitely recommend them.

Thank you for your kind feedback to our crew. We're happy to hear your full satisfaction to the entire process with your Public Adjuster ******. We appreciate your trust and business.