Business ProfileforMidwestern Adjusters, Inc.

On 9/11/23, a representative for Midwestern Adjusters came to my door to offer me assistance with taking care of hail damage on my home. It was a relief to have help, since I have none and also busy taking care of my 88-year-old father. I was told I would not have to do anything just sign and they will take care of getting repairs done through my insurance. My insurance company inspected the damages on 9/20/23 and issued a check made out to myself and Midwestern Adjusters. The representative from Midwestern Adjusters I signed the contract with (*********************), told me to hold on to the check. My insurance issued me an additional check and I was told to hold on to that one also. It is now 5/24/24 and still no repairs to my home, I have contacted *********************/the rep. of Midwestern Adj. and Midwestern Adjusters on several occasions by phone and email. The rep told me he contacted my insurance to get a "supplemental request" ?? and he was waiting to hear from my insurance, I told him I received another check and he said he was waiting to hear from my insurance. I have called and emailed Midwestern Adjusters and still no one has assisted me with the getting repairs done on my home. I've been told "we will look into it and get back to you". I am so hurt and unsatisfied with the service provided and would like help getting my home completed. On one call to Midwestern Adj. I asked if I could just get someone else to do the work and was told I would have to pay a 10% public adjuster fee to get out of the contract. This is not good business; I have had the checks to get the work on my home done but have not gotten Midwestern Adjusters to get started and complete the work. I need help in resolving this.