ComplaintsforJonnys Towing & Recovery, Inc.
Current Alerts For This Business
A recent review of consumer complaints filed with the BBB of Chicago and Northern Illinois against the company delineates a patter of consumer allegations.
In their complaints, consumer allege that the price quoted to consumers (stated as within a range of $65-$195) was not honored. Consumers state the company doubled, and in some cases tripled, the amount owed.
To date we have not heard back from the company regarding the pattern of consumer allegations. The BBB will continue to monitor complaints, but advises any consumer to be aware of this business and the pattern of consumer allegations.Need to file a complaint?
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
FILED A COMPLAINT ON THIS COMPANY IN THE CONTROLLERS OFFICE IN ******** **** . FOR HIDDING ***** AND REFUSING TO RELEASE *****. ***** WAS BEING USED FROM SOME OF THER FRIENDS AND OR. CONTRACTORS AND THERI IS A FRAUD ENFORCEMENT. COMPLAINT FILED AGAINST THE COMPANY. LAWYER SENT LETTER AND DID NOT COMPLTET THE WORK AND WAS TO LITIGATE FOR THE AMOUNT OF $50,000.00 AND THE LAWYER DID NOT COMLETE THE WORK. AND ***** BAR WAS CONTACTED MULTIPLE TIMES AND THE ***** IS FOUND LATER ON. THE COMMENT WAS TO NOT CONTACT THE ***** TOWING IN *****,**** ???? WE DID THE COMPANY NEXT DOOR WAS IN TROUBLE AND ARE THEY THE OWNERS OF... WERE DEMANDING THE COMPANY TOBE BOOKED AND CHARGED FOR ***** AND ASSAULT.. LOSS OF WAGE AND USED AND DAMAGE RTO THIS CONSTRUCTION **** *****... IS A HOT ITEM ION THE ***** COLLECTORS EDITION. REGARDLESS OF WHAT YOU A******* HAVE DONE SINCE THEN. NOW. ******* TYOWING AND GREGS TOWING WAS PUT ON NOTICE TO PULL ***** OFF THE PROPERTY OF JONNYS TOWING IN ***** .**** AND RETURN IT. NOW WE ARE GOING TO EXPERIENCE A SERV=IOUS REPAIR BILL AFTER THE WORK WAS . DONE . EARLIER. LET ME TELL YOU THIDS FOR THE FEMALE OR MALE WHO EARLIER ************* *****. DONT GET YOUR STUPID A** IN THE WAY OF IT? ************.Initial Complaint
08/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
LETTER DEMAND FOR USE AND DAMAGES TO TRUCK . PLUS HIDDEN TRUCK AND THE AFFIDAVIT SENT TO TELL THE ***** PERSONNEL WHO WAS EARLIER ON WRONG PROPERTY. TO GIVE TRUCK BACK PLUS THE DAMAGES OF LOSS OF $50,000.00 A.P.R. PLUS THE REMANRKS TO ATTACK THE ****** SORRY A******* TRUCK IS STOLEN AND WAS TOBE RETURND TO OWNER MONTHS AGO. YOUR SORRY A****** GET TRUCKS SYTOLEN AND USE THEM FOR YOUR OWN BUSINESS AND YOU DONT EVEN HAVE THE TO KEEP IT ON YOUR PROPERTY. FOOL THAT YOU HAVE BECOME. FROM CUY.FALLS,**** AS WELL SURED A*******Initial Complaint
01/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
had a tow on Jan 10 for **** dodge caravan in **********************. I paid $302.50 through ********************* quick pay, but wasn't going through. So I then tried cash app and it went through for $320. The ********************* quick pay went through later that evening as well. So there was double payment, I've been trying to get in contact with someone that can help with the situation, but seems to be no response. They blocked my number. I have emailed them and no response. My number is **********, *****************************. Email- ******************************Initial Complaint
01/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
had a tow on Jan 10 for **** dodge caravan in **********************. I paid $302.50 through ********************* quick pay, but wasn't going through. So I then tried cash app and it went through for $320. The ********************* quick pay went through later that evening as well. So there was double payment, I've been trying to get in contact with someone that can help with the situation, but seems to be no response.Initial Complaint
09/02/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This company begins by falsely advertising their location on ****** as a local company. The address listed does not exist. They are a shell company that dispatches others to do their service. When you call they make claims to the contrary or state that they are local. I was told that a work order would be sent which I am to sign in order to get the process started and then they will send an invoice to be paid. Once the invoice is accepted and paid I will then be charged. The terms or rate of charge are not disclosed prior. Since you are told you will not be charged until the invoice is authorized and paid there is no concern as you can view their rates then. You are also told that no one will be dispatched until the invoice is accepted, but the work order is necessary for them to send the invoice. Once I received the invoice and realized that the company is not who they claim to be I did not authorize and called and canceled. I was charged despite no service being provided.Initial Complaint
08/18/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On about August 18th around 4:15 pm, I called in to Jonnys towing for roadside help as the battery of my car had died during a trip to return my partner back to college. They charged me $100 upfront claiming for using a tow truck and to pay for gas. This company is a very big scam and would not refund me my money and I never received any service.
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Customer Complaints Summary
7 total complaints in the last 3 years.
0 complaints closed in the last 12 months.