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ComplaintsforSteve Schroeder
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Complaint Details
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Initial Complaint
11/07/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In August 2021, I hired ***** ********* to work on a house I recently purchased. He agreed to complete the following for $7000.00: Lay new floors upstairs, main floor, basement, add baseboard to all rooms, add door casing around rooms upstairs, lay carpet on stairs, build a built in shelf in the living room, change the floor-plan in the kitchen by removing existing cabinets appliances, extending a wall and taking out a wall, moving electrical and pluming to accommodate the wall changes and hauling away the trash. We agreed upon three different dates for this work to be completed. ***** kept missing deadlines and didn't show up for days at a time. Due to lack of communication and missing timelines which resulted with additional contractors being backed up due to ***** missing timelines I made the decision to let ***** go on October 25. I have since consulted several contractors to finish the work that needed to be done. Each have commented on *****'s poor workmanship and are in disbelief in the status of my home. I recently learned that ***** has cut into several floor joists (structural), left exposed wire (fire hazard) in the chase, left a heat run disconnected in the chase (fire hazard), and didn't fasten the LVL beam to the post properly (structural). Additionally, there were also 3 leaks in the plumbing where he attempted to move the lines when he removed the kitchen wall.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.