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Find a Location

Take 5 Oil Change has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Take 5 Oil Change

      9600 N Milwaukee Ave Niles, IL 60714-1117

    • Take 5 Oil Change

      1250 Lindenwood Dr Winnetka, IL 60093-3724

    Business ProfileforTake 5 Oil Change

    Oil Change
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Take 5 Oil Change has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Take 5 Oil Change

        9600 N Milwaukee Ave Niles, IL 60714-1117

      • Take 5 Oil Change

        1250 Lindenwood Dr Winnetka, IL 60093-3724

      Location of This Business
      9600 N Milwaukee Ave, Niles, IL 60714-1117
      BBB File Opened:
      4/7/2022
      Years in Business:
      3
      Business Started:
      6/23/2021
      Business Incorporated:
      6/23/2021
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Take 5 Niles, LLC
      Business Management
      • Business Manager, Principal
      Contact Information

      Principal

      • Business Manager, Principal

      Customer Contact

      • Business Manager, Principal

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/12/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On 2/8/22 I got a routine oil change at Take 5 in Niles, ** on my 2013 ******* Accent, total of $88.91. On 4/3, my car oil light flickered & motor emitted a loud rumble. Pressing the gas increased its volume and repetition. Eventually, my check engine light turned on.Morning of 4/4, I had my car towed to my mechanic's shop (***). Immediately upon inspection, he, and two colleagues, noticed the oil filter was loosened, causing all of the oil to leak out. This resulted in my motor being blown and my car being totaled. The filter presented with one side completely rusted, while the other side was not. It also had a ***** in it, preventing it from making full contact with the motor and not sealing properly. *** and his colleagues are confident whoever performed the oil change failed to inspect or ensure the filter was adequately installed.It was also noted that the service writer entered incorrect info on the windshield sticker. The suggested mileage for my next oil change was entered as "*******". As of 4/4/22, I had ******* miles on my odometer. For perspective, this means I would've had to make multiple round trips from ******* to LA within 54 days. *** performed my last oil change prior to Take 5 in Sept of 2021, where he reset my odometer then (which I never touch). Based on the math, I only racked up about ***** miles since then.*** got into contact with J.S., a manager of Take 5 in Niles. J.S. and another rep came to his shop to inspect and document the damage. They said it would be filed with our claim and corporate would contact us soon. Today, *** called the number that J.S. provided to get a status update, but nobody answered or returned his calls. J.S. finally texted *** to say Take 5 refuses all responsibility. He told *** to contact his "Managing Director", J.G.R. When *** contacted J.G.R., he was unaware of any claim on my behalf. Aside from this awful runaround, I now have to buy a new car! I expect, at least, partial comp for my blown motor.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      bo X

      1 star

      09/13/2022

      They are friendly and good for oil change. But please dont do any other service just oil change. They are not mechanic. I replaced the coolant because they recommended. They used a equipment to **** the old coolant out then pump new in. They really struggled to replace the coolant. It took a hour for oil change and coolant exchange. They put too much pressure cause the coolant hose leak. My car towed to mechanic 2 weeks later because coolant leak and my mechanic found thats problem. I called them to complain it. They said will send me a check to cover 50% spent for the repair but I never received it. I paid for tow and repair and the car in the shop few days. Really *****.

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