ComplaintsforMcDonald's
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Complaint Details
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Initial Complaint
10/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
First Name: ****** Last Name: ******************** Address: *********************************** 41 City: ******* State: ** Zip: ***** Your E-mail Address: *************************** DayPhone: ************** Date: 10/11/2022 10:10 PM Visit Type: DRIVE-THRU Place Order Type: DRIVE-THRU *************************** Address: *********************************** Restaurant City: ***** Restaurant State: ** Comment: My initial visit I ordered a Double Quarter Pounder, Fries and a large Diet Coke, When I arrived at my residence I then experienced the fries were very hard like they were sitting out for a long time and refried, and the Diet Coke was actually a Regular Coke. So drove back to the Mc ******* and told them my experience and the drive thru Female Manager starting off initially get rude, unprofessional and irate shouting you consumed part of the food. I requested that she check the fries that were left about 3/4 quarters of the carton, and the Diet Coke issue. She started yelling at me in an irate manner she didn't have to. So, I ended repaying for another order of the French Fries and a large Diet Coke. Since I am an ******************* and the manner in which I was treated I will if I don't get a positive resolution to my problem within 24 hours will file a formal complaint with the ************************************* for having me make a meaningless second trip as an ADA ******** person and file a complaint with The State Attorney General of ******** *********************, The ******** ******************** and the Better Business Bureau.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.