ComplaintsforSass and Sons Remodeling Inc.
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Complaint Details
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Initial Complaint
07/13/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
We signed a contract with Sass and Sons Remodeling Inc. on 2/23/2022 to demo our existing deck, put a new one up while closing off our existing doorway and putting a slide in glass door where a window is. I gave them a check for half the cost ($4,750.00) on 3/13/2022 which they cashed. In April they said the weather was not corroborating. May they said we all of sudden we needed architectural drawings so we paid for these to be done. June they said we were waiting on the permit. Once all this was done they said they would now get us on the schedule as soon as possible. Weeks sent by and on July 5th we called and they said we were not a good for for their company and they were not going to put us on the schedule. They never did one ounce of work at our home! We asked for our money back and they have not contacted us back. I EXPECT A FULL REFUND!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.