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ComplaintsforPpl Group LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/28/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
My *************************************** has a collection debt, I called on 3/7 told them I was his aunt , I paid a ****** then At that time I told them I would pay ****** on 3/24, TOLD THEM I WOULD CALL IN THE PAYMENT never gave them permission to run my card on the 24...I called on 3/15 talked to **** told him who I was informed him I will NOT be making payment this debt is not mine offered ******* number to call he put me on hold 8 min. Never took any information...I had to get back to work..then they ran my card anyway on the 24th...I called got **** on 3/25 told him he can't just run my card when I called and told him not to ..again NOT MY DEBT he argued would not listen and then he ** on me, I want my money back and don't want them contacting me on my nephew debt, they haven't threatened jail time for him if he don't pay..that is against the fair debt collection act..violation CASE NUMBER D280418
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.