ComplaintsforAdvanced Nutraceuticals
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Complaint Details
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Initial Complaint
07/19/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I purchased this company's Avinol PM natural sleep-AiD on June 1, 2022. It was a sample pack, where I was charged $5.95 for shipping which was fine. However, on Sunday, June 19, 2022, ************ attempted to charge my credit card without my consent $79.95 under another name, a business by the name of "Sleep Support," & when the credit card company declined the charge, they attempted to post another charge this time in the name of another business entitled "MY Sleep". I did not permit my credit card to be charged after the initial $5.95. My credit card company reached out to me, suspecting fraud. I currently have a block on this business through my card company. However, it is a terrible business practice for a business to operate this way & using aliases to charge people fraudulently. I immediately sent an email requesting this business stop trying to charge ****** would be waiting to speak with someone regarding this matter. They have two different phone numbers listed as well, which only have a voicemail that does not allow you to leave a message. I have tried my best to reach out with no success. In these challenging economic times, it's a travesty that a company should be allowed to get away with deplorable business practices such as this. Whatever regulating agency exists should be sanctioning this entity. I've read over a dozen other complaints regarding this ******** *** have to say I'm taken aback by how they are allowed to be still open & stealing from people. I'm not sure how far this complaint will go, but I am currently recuperating from a work injury & this business shouldn't get away with this. Any assistance in this matter shall be greatly appreciated.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.