Customer ReviewsforAutohaus on Edens

Use EXTREME caution doing business with this dealership remotely! I have purchased many vehicles remotely and this has been my first major issue. I like to purchase vehicles exactly the way I want them as in model color options and so on. We live in a world now where they can be purchased anywhere, and people do it everyday. I have bought several upper end ******** vehicles and have always put a lot of trust in the brand and dealerships. I recently bought a brand new S580 for almost $160k that was delivered with noticeable scratches on the door to the metal, missing interior trim, a SUPER glitchy electronics issue, and the trunk only opens sometimes. I clearly asked asked if the car had any scratches or blemishes before buying, and the salesman text me back it is a brand new car, it is flawless. I contacted the dealership immediately as it was delivered and while they say they will pay to fix the paint issue, I did not pay $160,000 for a brand new vehicle with damage and problems. And I am not happy at all to have some body shop re paint the door with a paint job that will clearly not hold up to the standards of the paint job I originally paid for. The color is a satin color and four body shops have informed me I will notice a slight difference between the new and original paint job. I am absolutely disgusted and extremely disappointed about this situation. And while some will say I should have went and viewed the car in person, I believe when buying at such a premium from a highly reliable brand, you just expect a certain level of service that you can trust. Clearly I was wrong and now I am stuck with a vehicle that is noticeably defective and a diminished value...I definitely would not recommend this dealership!