Business ProfileforBluePearl Pet Hospital

I brought my cat to this vet who was previously diagnosed by Blue ***** as having autoimmune illness. Blue ***** always had strict standards, including wearing masks to prevent transmission of covid/illness. I arrived at this appointment for a diagnostic work up for my cat. He was serviced by workers not wearing masks. He caught a flu at this visit and soon became very ill. He gave the flu he picked up to my second cat. Both cats did not eat for two days. Then the flu spread to members of the household. Everyone recovered except the cat I brought to Blue *****. He would not eat since he could not smell food due to the flu symptoms. I called Blue ***** and left messages but received no calls back over 4 days. The cat then died. Blue ***** charged me $880.43 for the diagnostic work up. It resulted in the cat being assessed to have a lifespan of 2-6 months. The cat died in about 6 days after this vet visit. The primary fact is that Blue ***** has it posted on their website that they wear masks, and because they did not follow their own policies, a pet died. I tried to resolve this with Blue *****, both the Northfield location and the corporate offices, but they stopped responding when I pointed out that their website says they were masks. I should be refunded. My cat died due to negligence.