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Dog Is My Shepherd has 1 locations, listed below.

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    Business ProfileforDog Is My Shepherd

    Animal Rescue

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    408 N Roy Ave, Northlake, IL 60164-1758
    BBB File Opened:
    4/5/2024
    Type of Entity:
    Non-profit Organization
    Business Management
    • Ms. Magdalena Kachel, Company Contact
    Contact Information

    Principal

    • Ms. Magdalena Kachel, Company Contact

    Customer Contact

    • Ms. Magdalena Kachel, Company Contact

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/10/2024

    Complaint Type:
    Order Issues
    Status:
    Resolved
    1/8/2024 we adopted ****( Previously known as *****). It was stated in his profile that he was potty trained, good with cats & about 3 years old. 1/9/2024 $400 payment was sent to dog is my ******* rescue for **** adoption fee By day 3 of having **** and him adjusting it was clear that he was not potty trained and if he was crated he would p*** in his crate and roll in it. He was also exhibiting lots of puppy behavior- that of a 1 year old dog. The rescue was contacted and made aware of him not being potty trained and that he was not seeming to be 3 years old. They said that they would help with training him- they did not. By week 3 our cats had stopped hiding from **** and he began attacking my two cats. So it was becoming clear that he was also not good with cats in addition to the other issues. I reached out to the rescue again and told them its not working out that I cant have a dog attacking my cats- this was a deal breaker for me. However to not have him bounce around we agreed verbally to keep him until they found him another home/******. By the end of March we began potty training my son and **** was going after his private parts and drinking my sons pee. I informed them I cant keep him anymore. They said give them 2 weeks. I agreed. **** shredded my couch on 3/31/24 and I told them I cant keep him. They said give them until the end of the week. On 4/4/24 they told me they cant find a ****** for **** and to just take him to the humane society if I dont want him. The contract I signed when I adopted him states that I legally can not bring him to any other rescue besides theirs. And that after giving them 2 weeks they must take him back. They are refusing to take him back, give my money back and are threatinh to fine me $1500 for not taking care of him. They have also lied and done this to other people. I can provide info on them as well if needed.
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