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Find a Location

Schmitt Jack Oldsmobile Cadillac Inc has 1 locations, listed below.

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    Business ProfileforSchmitt Jack Oldsmobile Cadillac Inc

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    915 W US Hwy 50, O Fallon, IL 62269
    BBB File Opened:
    11/1/1992
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Started Locally:
    1/1/1992
    Type of Entity:
    Corporation
    Alternate Business Name
    • JACK SCHMITT CADILLAC
    Business Management
    • Mr. John Schmitt, General Manager
    • Mr. Ed Simunich, Service Manager
    • Mr. Mike Thacker, Company Contact
    Contact Information

    Principal

    • Mr. Ed Simunich, Service Manager
    Additional Contact Information

    Fax Numbers

    • (618) 628-2790
      Primary Fax
    • (618) 632-3548
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On March 11 I bought a Jeep Patriot from this company. My engine light came on 4 days later. I called them and they told me to bring it back. I took it to them and they cleared the engine light and told me to come back if it came back on, which it did. I brought it in within the next couple days and was told they had to take it to another shop. I have not heard anything since except when I call them. I ended up calling ******** over that weekend and was told 2 valve shifts needed to be replaced but that was all she knew and told me to call Monday. I called Monday and was told they would not tell me anything because I didn't drop the car off myself and since the Jack Schmitt did, I would have to talk to them. I called and spoke to the service manager who said they would call the other shop. They called me back and told me to pick up my truck Monday around 2. I got there Monday around 1:30 and when I got in the truck the engine light was still on. Jack Schmitt said the other dealership cleared the engine light and did no work. Yet, now it is still on. I left my truck there and they said they would work on it and gave me a loaner car. I called Tuesday and my truck was not there again and they sent it to ******** because they did not have the parts. I called today again and was told they did not have any information today. I have yet to hear back. They are giving me the run around.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

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