Business ProfileforF-M Exteriors

Paid invoice on 2/23/2024 totaling $13,020 for roof replacement job that initial work started in November 2023. Estimate of work that was signed on 9/7/2023 stated that work was to include replacement of shingles, inspect and repair or replace decking as needed ($60 per replacement sheet), remove existing fascia and fascia board on all *****, prep existing areas for new installation and install new fascia board and fascia using nails where needed. Also the removal of existing gutters and installation of new gutters including brackets, color: brown. Total: $12,600. Initial roof work completed on 11/13/2023. Fascia work was not completed until 2/9 at which time it seems that not all the ***** were repaired. I did not notice work was not completed until 2/20 when the final team arrived to install gutters. Not the brown gutters I originally ordered as 6 months after work had started, the company then tried to get me to wait three more weeks for those I wanted. They had already removed my old gutters over a week previously, so we caved in and went for white gutters. I really just wanted to be done with this business for good, but I digress. The company sent me a final invoice and contacted me to ask about the gutter installation and I informed them that the job was not complete due to the missing fascia. I told them I had pictures and would like to send them for review. I was given a number to text them to, which I did *** thereafter. Less than 20 minutes after I sent my pictures, the company said they would address them later that afternoon as they were not in the office at that time. I heard nothing. The following morning, I contacted them again about the pics and was told they would call me in the afternoon. No contact. Nothing ever again. I chose to pay the invoice as I did sign a contract, however I feel since the company has neglected to do their share in completing the job, I should be compensated a percentage as I must now have another company finish the work.