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          Find a Location

          Ace Hardware Corporation has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Ace Hardware Corporation

              2200 Kensington Ct. Oak Brook, IL 60523-2100

            • Ace Hardware Corporation

              5020 Forsyth Rd Macon, GA 31210-2107

            • Ace Hardware Corporation

              611 Grand Ave Unit B Laramie, WY 82070-3838

            • Ace Hardware Corporation

              221 W. Deuce of Clubs Show Low, AZ 85936

            • Ace Hardware Corporation

              2200 Kensington Ct Oak Brook, IL 60523

            Business ProfileAce Hardware Corporation

            Hardware Sales
            Multi Location Business

            Current Alerts For This Business

            Alert:
            On 8/18/2022 the BBB reached out to Ace Hardware Corporation headquarters to discuss the recent uptick in email scams relating to consumers winning free items from the business. Per the business, this is false advertising and Ace Hardware is aware of the scam emails. 
            Right now the business is working to help consumers who believe their email was hacked as the scam's purpose could be to gain access to personal information. If you believe you have received one of these scam emails please reach out to Ace Hardware by contacting [email protected]. 

            Contact Information

            2200 Kensington Ct.

            Oak Brook, IL 60523-2100

            Visit Website
            (630) 990-6600

            Customer Reviews

            1.24/5

            Average of 25 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            105 complaints closed in last 3 years

            34 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 100

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Ace Hardware Corporation has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Ace Hardware Corporation

                2200 Kensington Ct. Oak Brook, IL 60523-2100

              • Ace Hardware Corporation

                5020 Forsyth Rd Macon, GA 31210-2107

              • Ace Hardware Corporation

                611 Grand Ave Unit B Laramie, WY 82070-3838

              • Ace Hardware Corporation

                221 W. Deuce of Clubs Show Low, AZ 85936

              • Ace Hardware Corporation

                2200 Kensington Ct Oak Brook, IL 60523

              Location of This Business
              2200 Kensington Ct., Oak Brook, IL 60523-2100
              BBB File Opened:
              1/1/1968
              Years in Business:
              100
              Business Started:
              3/1/1924
              Business Started Locally:
              3/1/1924
              Type of Entity:
              Corporation
              Business Management
              • Ms. Adria Sandusky, Consumer Marketing Manager
              Additional Contact Information

              Fax Numbers

              • (630) 990-3145
                Other Fax
              Read More Business Details and See Alerts

              Customer Complaints

              105 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              I ordered an item from Ace Hardware online and unfortunately it didnt come through in time to complete my project. When I tried to cancel the purchase I made with Ace Hardware they told me to contact Mr. **** and cancel the order with them. I explained to the customer service representative that I didnt place an order with Mr. **** and I want to cancel the order I placed with Ace Hardware. **************** still pushed that its my responsibility as the customer to contact their supplier and cancel the order. I will never order something from Ace Hardware online again.
              Read More
              Read 104 More Complaints

              Customer Reviews

              25 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Marc S

              05/19/2024

              I've been purchasing ace premium and rust stop paint for several years, the cans have a fan cap, so the paint comes out in a great even pattern. The cans say convenient fan tip on the label, but recently in the last 4 plus months I have found that the spray tips have changed to a round spray pattern... the label still states it has a convenient fan tip! I went back to the store and showed the issue to one of the people at ace, but they said it is a ace corporate issue, I would have to agree on that... after contacting ace care center, I received nothing but a bunch of return emails that make it quite obvious that the people that are in the care center are of no understanding of their product line, it's been suggested that I get a hold of the manufacturer... is that my job?... I've suggested that ace deal with the problem, instead of me... I think this is an issue between the manufacturer and ACE, false advertising on a product that has ASE one the can... seems pretty straight forward to me...
              Read 24 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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