Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AAA Heating & Cooling, Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AAA Heating & Cooling, Inc

      1314 Kensington Rd #3461 Oak Brook, IL 60523

    • AAA Heating & Cooling, Inc

      400 Main St Ste 300 Lemont, IL 60439-3708

    • AAA Heating & Cooling, Inc

      4345 Joliet Ave Lyons, IL 60534-2246

    Business ProfileforAAA Heating & Cooling, Inc

    Heating and Air Conditioning
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    AAA Heating & Cooling, Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AAA Heating & Cooling, Inc

        1314 Kensington Rd #3461 Oak Brook, IL 60523

      • AAA Heating & Cooling, Inc

        400 Main St Ste 300 Lemont, IL 60439-3708

      • AAA Heating & Cooling, Inc

        4345 Joliet Ave Lyons, IL 60534-2246

      Location of This Business
      1314 Kensington Rd #3461, Oak Brook, IL 60523
      BBB File Opened:
      10/7/2005
      Years in Business:
      31
      Business Started:
      9/14/1992
      Business Incorporated:
      9/14/1992
      Type of Entity:
      Corporation
      Alternate Business Name
      • AAA Archer, Inc.
      Business Management
      • Mr. James Bailey, President
      Contact Information

      Principal

      • Mr. James Bailey, President

      Customer Contact

      • Mr. James Bailey, President
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/05/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      on 5/27/2018 this company installed and new A/C with an 5 year warranty all parts and labor . on Sat 6/18 /22 the A/C went out an technician came over and said it wasn't the ac it was the belt in the furnace so he didn't have the belt on hand so he had to come back so he had to come back on sun 6/19 and it worked less than 24 hours so on mon 6/20/22 the a/c stopped working again I called AAA and spoke to the boss and I explained I heard electricity from the a/c unit and I was afraid in the middle of the night there would be a fire after I paid 295 dollars for said belt and ******************* said what do you want me to do and I said send someone and I'm not paying another 195 dollars service call to fix the problem and ******************* Told me if there's an fire during the night call the fire department and I said do you talk to all your clients like this and he told me I have millions of other customers and the he said I don't have time this and I told him I don't either and then he hung up and I hung up. 15 minutes Laters the original tech(*****) called me and said id be there tomorrow 6/21/22 Tuesday which was an hot day of the year me and my son called ***** to see what time ***** would arrive and I'm on oxygen and I am sickly and cannot tolerate the heat and after several calls to ***** and he texted my son and said he'd be at my home before 6pm then my son got another text from him saying he'd be here around 7pm and then I called ***** and told him he has 20 minutes to call me back to let me know what time he's coming and I waited and I couldn't take the heat so I called another company that did fix my A/C the other company said I needed an new motor in my furnace which cost 600 dollars . I really think this ******************* gives this 5 year warranty and never honors it and I've had this A/C for 4 years so far and I have one year left on warranty let and if something breaks I will never call this man's company again . What can be done about the warranty? I out $295

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.