ComplaintsforHarperCollins Ghostwriting
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Complaint Details
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Initial Complaint
06/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On February 6, 2023, I clicked on an advertisement on my MS **** **** and filled in my name, email, and phone number in order to find out about HarperCollins Ghostwriting (***).Within minutes I was contacted by a Mr. ******************************** who convinced me the *** services were what I was looking for in publishing a book I just completed. *** would conduct editing/proofreading, cover design, and publishing formatting so I could self-publish an ebook and paperback book on demand through Amazon, *************** or other booksellers. I paid them $2500 upfront for this work on February 6.The name of the book is Brain-Dead Nation: ******************* and Critical Thinking Might Help Save U.S. Democracy.*** assigned ***************************** as the project manager. I exchanged some emails with ************** in early to late-February. ******************** indicated the work on my book could take only a couple months, the *** web site says 4 to 6 months. (I could live with either.) ******************** and *********************** Head was listed on paperwork they sent me as ***************************, HOD *** *********************** Since late-February I have heard nothing from ***. I sent emails requesting updates on the book project on March 24, 2023, May 30, 2023, and June 20, 2023 and have received no *** replies. Today (June 26), I repeatedly called HCN and after the automatic phone message, no one picked up the phone.My preferred resolution to this issue is that *** complete the contracted work on my book, or that they send me a full refund of my $2500.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.