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Find a Location

Ideal Charter, LLC has 1 locations, listed below.

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    Business ProfileforIdeal Charter, LLC

    Transportation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    6854 Oak View Ct, Oak Forest, IL 60452-5236
    BBB File Opened:
    7/20/2010
    Years in Business:
    16
    Business Started:
    1/1/2008
    Business Started Locally:
    1/1/2008
    Business Incorporated:
    4/9/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Tom Janociak, President
    Contact Information

    Principal

    • Mr. Tom Janociak, President

    Customer Contact

    • Mr. Tom Janociak, President
    Additional Contact Information

    Fax Numbers

    • (708) 810-9800
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On April 14th my daughters left on a school trip with Ideal Charter - My daughter was on one bus (391) and my other daughter was on another bus (393) I was informed on the 14th that my daughters bus (391) didnt have any working air conditioning but didnt think that the windows didnt open - these 25 plus children on this bus drove to Springfield 2.5 hours away with no working A/C and then back the next evening again with no working A/C in 80 degree weather both days - I called world strides originally who informed me they couldnt do anything - I've reached out to the charter company twice now with no response but feel I should be refunded a good portion of my money due to their negligence. The kids stated the charter bus was a heater box and the water (their own they brought on the bus) was warm and not drinkable due to the temps on the bus - appears there are several other complaints of non working buses as well as heater/A/C units not working - I would like refund of the portion I paid for this trip.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Heather M

    1 star

    01/17/2024

    Ran me off the road on business 20. He was in the left lane and cut all the way over to the exit. Cutting me off making me exit with him.. He had a whole bus full of people.. Do theses drivers even know the rules of the road?? The roadways are frozen I was going 60 mph that could have ended much worse. Please be cautious if using this company. I did call the company and complain but Im sure nothing will be done!!

    Local BBB

    BBB of Chicago & Northern Illinois

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